Privacy Policy

At Lomokm, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, place an order, communicate with us, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us as well as information automatically collected when you interact with our website.

The information we collect may include:

Personal Information

When placing an order, creating an account, subscribing to our newsletter, or contacting customer support, you may provide:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Order details
  • Communication preferences

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referral source
  • Website activity and browsing behavior
  • Date and time of access

Cookies and Similar Technologies

We use cookies, pixels, and similar tracking technologies to improve website functionality, remember user preferences, analyze traffic, and enhance the overall shopping experience.

You may adjust your browser settings to turn off cookies; however, some features of the website may not function properly.

How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending order confirmations and shipping updates
  • Managing returns and refunds
  • Improving website performance and user experience
  • Preventing fraud and unauthorized transactions
  • Communicating promotional offers and updates
  • Complying with legal obligations
  • Conducting analytics and business operations

We process personal information only when we have a valid legal basis.

Payment Information

To protect customer security, Lomokm does not store complete payment card information on its servers.

Payments are processed through trusted third-party payment providers that maintain their own security and privacy standards.

Any payment information submitted during checkout is handled directly by the payment processor in accordance with its privacy practices.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers when necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Logistics partners
  • Website hosting providers
  • Analytics providers
  • Marketing service providers
  • Customer support tools

These third parties are only permitted to use information as necessary to provide services on our behalf.

We may also disclose information when required by law, legal process, governmental request, or to protect our rights and property.

International Data Transfers

Because our customers may be located in different countries, your information may be transferred to and processed in countries outside your place of residence.

We take reasonable measures to ensure that personal information is protected to an appropriate level, regardless of where it is processed.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.

Accordingly, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information.

These rights may include:

  • Accessing personal information
  • Correcting inaccurate information
  • Requesting the deletion of information
  • Restricting processing activities
  • Objecting to certain uses of information
  • Requesting data portability
  • Withdrawing consent where applicable

To exercise any applicable privacy rights, please get in touch with us using the information below.

Marketing Communications

If you subscribe to receive marketing emails, we may occasionally send updates regarding new products, promotions, and special offers.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Please note that transactional communications related to your orders may still be sent even if you opt out of marketing messages.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

California Privacy Rights

Residents of California may have additional privacy rights under applicable California privacy laws, including the right to know, access, delete, and correct certain personal information.

Eligible California residents may contact us to exercise their rights as permitted by law.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date.

Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please get in touch with us:

Email: lomokmstore@hotmail.com
Phone: +1 515 491 5082

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed