Contact Us
At Lomokm, we believe that great customer service is just as important as great style. Whether you have a question about an order, need assistance choosing the right size, want to learn more about a product, or wish to share your feedback, our team is always happy to help.
We understand that online shopping should be simple, enjoyable, and worry-free. That's why we strive to provide prompt, friendly, and professional support whenever you need us.
Customer Support
If you have any questions regarding our dresses, tops, skirts, orders, shipping, returns, or general inquiries, please feel free to contact us using the information below.
Email: lomokmstore@hotmail.com
Phone: +1 515 491 5082
Business Address:
5416 Cody Drive
West Des Moines, Iowa
United States
Response Time
Our customer support team aims to respond to all inquiries within 24–48 business hours.
During peak seasons, holidays, or promotional events, response times may be slightly longer. We sincerely appreciate your patience and understanding.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (Local Time)
Saturday – Sunday
Closed
Messages received outside of business hours will be answered on the next business day.
Before Contacting Us
To help us assist you more efficiently, please include the following information when contacting our support team:
- Your full name
- Order number
- The email address used to place the order
- A detailed description of your inquiry
Providing these details allows us to locate your information quickly and offer the most accurate assistance.
We're Here for You
At Lomokm, every customer matters. From discovering your next favorite dress to receiving your order at your doorstep, we want every step of your shopping experience to feel smooth and enjoyable.
Thank you for choosing Lomokm. We look forward to assisting you and making your experience with us a positive one.